About

JPK Software Solutions Pvt. Ltd. is a privately held debt free company located in Nashik, Maharashtra, India. We service various IT sectors and provide professional services to clients across the globe. Started in 2005 as a Web Hosting Technical Support Company under website — THINKSUPPORT.NET

In 2007 we started Software Development wing with our flagship product help desk software – we named it as VISION HELPDESK. Vision Helpdesk product is 11 years young, Trusted by 15000+ companies. During those 11 years Vision Helpdesk has greatly evolved, We started with simple ticketing tool and now we offer three products to manage customer support for small to enterprise level business.

Help Desk Software (Multi Channel Help Desk)
Satellite Help Desk (Multi Company Help Desk)
IT Service Desk Software (ITIL/ITSM Compliant)
We are pioneers in Satellite Help Desk – the only help desk that allows you to manage support for multiple companies / brands / products at one centralised location.

Our Service Desk Software is PINKVerify Certified and is now officially certified as ITIL® compatible by Pink Elephant, a premier global training, consulting and conference service provider.

We believe through Vision Helpdesk we will be able to deliver all possible features that will simplify your day to day customer interaction and will give you a perfect control over the information flow in your organisation.